Often I’m asked about what records to keep based on how they may play in court. Records are neither good nor bad. They simply document what happened. Make decisions about what to retain based on business need for them and legal requirements that tell you to retain them. In a recent revelation, the Catholic church disclosed there was a 1997 letter from the Vatican to the Irish bishops advising them to refrain from reporting all cases of sexual abuse of children to the police. For the church the record, now evidence, is painful. For the families seeking to get compensation for the molestation of their children, the record is manna from heaven.
A records is determined to be a record at the time of creation. Don’t anticipate its use down the road. Retain or not based on business use and legal mandate,PERIOD.