We did a bunch of records and information management (RIM) consulting work for a big oil company a few years ago. The company was motivated to build a world class RIM program because they believed that could be significantly more productive “per well drilled” if they better managed their business information. In other words, they liked eating from the “carrot” jar when being motivated proactively to get serious about harnessing information.
There is another oil company right now battling in the gulf, battling regulators, battling wall street, battling bad PR, battling angry fisherman, battling angry citizens, battling a tourist industry, battling environmentalists, etc. I couldn’t help but think how records will play in resolving this problem which will go on for years — clean-up, new regulations, and lawsuits.
I also want to say that in the cloud of news media, which tends to focus on the gusher,from myself and the whole Kahn Consulting team, we are deeply sorry for the loss of life the tragedy has caused. Our hearts go out to you.