There are several things that senior executives can do to get the message across to all employees that IMC is important to the organization, is a core part of its day-to-day operations, and is central to its success. A statement from the CEO accompanying the Records Management policy, or located on the intranet site which houses Information Management policies, or inserted in an e-mail reminder to employees, provides the needed emphasis.
An Executive Information Management Council, containing representatives from such departments as Legal, IT, Human Resources, Finance, Records Management, Business Risk Management, Tax and Audit, Compliance, and affected business units, should have organization-wide responsibility for ensuring that the Information Management program is properly implemented throughout the company, and that needed policies and procedures are in place to address operational, legal and technical needs and requirements.
Find out what happens when executives remove records from the organization when they depart. The second edition of Information Nation, available from John W. Wiley & Sons, also describes how the chief executive can be held liable for information management failures. For more information, see www.informationnationbook.com.
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