Organizations must have a consistent method of determining where information is significant enough to be retained and managed. One major challenge is the increasingly wide variety of technologies being used to conduct business. Voicemail, blogs, wikis, Sharepoint collaboration sites—these are only examples of new technologies where business records are being created. All of these technologies involve the recording of information which memorializes a business transaction.
The second edition of Information Nation describes definitions of a record, why and where records are retained, and, just as important, circumstances in which information does not need to be retained. The book is available from John W. Wiley & Sons. For more information, see www.informationnationbook.com.
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